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CSR Research: Engaging Employees

ResearchBrief_1483653945_144

Engaging employees across age levels

Research suggests that older workers are鈥攐n the whole鈥攎ore engaged than their younger colleagues; however, certain factors can increase employee engagement in workers of all ages鈥攁nd the level of engagement varies based on the age of the employee.

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ResearchBrief_1483653945_144

Use action and words to cultivate an environmentally friendly organization

Leaders at all levels who seek to get employees on board with environmental sustainability practices within their organizations should lead with an emphasis on exhibiting support of environmentally friendly behaviors and demonstrate through their actions passion for and support of environmentally sustainable practices and behaviors.

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ResearchBrief_1483653945_144

Racial Diversity and Firm Performance

Corporate practitioners working to develop their diversity and inclusion programs must ensure that their efforts include management professionals, as a diverse leadership may lead to better firm performance. Racially diverse firms perform better than homogenous firms because they can launch new competitive actions more frequently. Compared to firms led by homogenous management, firms with racially diverse management can create more competitive advantages and increase market share and profits.

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ResearchBrief_1483653945_144

Working together leads to better performance

Diversity and inclusion programs are receiving increasing focus by corporate citizenship professionals. Those that are developing their programs must remember that the success of diversity and inclusion programs rests not only on the acquisition of a diverse workforce, but also on the cultivation of an inclusive environment. Research finds that employee workgroups perform better when they operate in an inclusive environment that welcomes and appreciates the contributions of all employees. Managers should take care to ensure that discrimination does not develop within workgroups, as the perception of discrimination results in decreased productivity, especially in larger groups.

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workplace behavior

Awareness is the first step: encouraging ethical behavior in the workplace

Fostering an ethical workplace is a corporate citizenship imperative. The importance of ethical behavior in the workplace is widely accepted, but how best to foster an ethical environment is more divided. A recent study found that simply raising awareness of ethics can have a positive impact on behavior.

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ResearchBrief_1483653945_144

Age discrimination: warnings and potential pitfalls

When an organization is comprised of a wide range of employee age groups (age diversity), higher levels of perceived age discrimination may occur, causing the operational and organizational performance of the company to suffer. Those responsible for diversity and inclusion programs should be conscious of addressing the higher levels of perceived age discrimination that may result from age diversity, and work to ensure social integration within the company.

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ResearchBrief_1483653945_144

The value of an inclusive environment: reduced employee turnover

Corporate citizenship professionals aiming to increase employee engagement and retention should not underestimate the power of an inclusive environment. With managerial support, positive inclusion climates can encourage employee retention, resulting in lower turnover.

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ResearchBrief_1483653945_144

The roles of gender diverse leadership and operating environment on adoption of LGBT-friendly policies

When working to expand LBGT-friendly policies, corporate citizenship practitioners should look to the makeup of their boards, as well as the environment in which their company is headquartered. Research has found that the operating environment of a firm鈥檚 headquarters and board demographics affect firm adoption.

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ResearchBrief_1483653945_144

Treating your employees well can lead to increased access to capital

Employee treatment鈥攁s well as overall corporate citizenship performance鈥攃an be indicative of a firm鈥檚 approach to business practices. Firms with high employee well-being scores have better access to capital through lower debt rations and better credit ratings.

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ResearchBrief_1483653945_144

Female board directors and corporate recognition

Companies with gender diverse boards are more likely to receive corporate recognition. Research finds that boards with a higher percentage of females are more likely to appear on corporate 鈥渂est of鈥 lists.

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ResearchBrief_1483653945_144

Multiple benefits of allowing employees to work remotely

Many corporate citizenship practitioners are aware that employee telecommuting offers environmental benefits. According to a 2014 study, the practice can also improve job performance, interpersonal work relationships, and dedication of employees.

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ResearchBrief_1483653945_144

The verdict is in: It pays to have women on boards

Building on the findings of more than 100 studies, researchers confirm that female board representation increases firm financial performance, and find that firms located in countries with greater gender equality and shareholder protections especially benefit.

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