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CSR Research: Corporate Citizenship

ResearchBrief_1483653945_144

Strong corporate citizenship performance linked to increased profitability, innovation, and firm value

RESEARCH BRIEF - Companies with higher corporate citizenship scores invest more efficiently, are more innovative, and improve their financial performance and value.

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ResearchBrief_1483653945_144

In emerging economies, corporate citizenship improves local reputation, leads to increased economic value

RESEARCH BRIEF -In emerging economies, multinational companies鈥 use of strategic corporate citizenship鈥攅specially when ensuring high visibility among stakeholders鈥攊ncreases economic value by improving local reputation.

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ResearchBrief_1483653945_144

Cause marketing purchases linked to increased consumer indulgence

RESEARCH BRIEF - Consumers who make a cause marketing purchase are more likely to experience a 鈥渨arm glow鈥 which enables indulgent behavior.

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ResearchBrief_1483653945_144

Corporate citizenship communications increase during economic decline

RESEARCH BRIEF - During periods of economic downturn, companies tend to increase their corporate social responsibility (CSR) communications, integrate these messages into existing marketing communications, and emphasize how consumers as individuals benefit from corporate citizenship efforts.

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ResearchBrief_1483653945_144

Ad strategies that increase purchase intent for purpose-driven products

RESEARCH BRIEF - In advertisements for socially and environmentally conscious products, strategic messaging and presentation鈥攕uch as message framing and the ad鈥檚 color鈥攃an enhance consumers鈥 intent to purchase.

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ResearchBrief_1483653945_144

Board gender diversity and firm profitability

RESEARCH BRIEF - Board-level gender diversity contributes to a virtuous cycle of firm performance.

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ResearchBrief_1483653945_144

Yes! It DOES pay to be good

RESEARCH BRIEF - Researchers overwhelmingly found that social performance positively influences corporate financial performance.

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ResearchBrief_1483653945_144

Does superior CSR performance lead to lower bank costs? How national culture plays a role

RESEARCH BRIEF - Companies with superior CSR performance are especially likely to be rewarded by banks with lower loan costs in countries with national cultural values that promote social equality and harmony between natural and social environments.

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ResearchBrief_1483653945_144

Corporate citizenship can lead to customer satisfaction, trust, and loyalty

RESEARCH BRIEF - Companies that engage in economic, environmental, and cultural activities see an increase in consumers鈥 positive associations with their brands. Brand image is positively related to customer satisfaction, trust, and loyalty.

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storytelling or facts consumer

Storytelling vs. just the facts: What鈥檚 best for your CSR communication?

RESEARCH BRIEF - CSR messaging that includes storytelling can enhance consumers鈥 perceptions of the impact, alignment, and commitment of a company鈥檚 corporate citizenship, while fact-based, non-narrative CSR messaging can increase purchase and advocacy intent.

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supply chain relationship

CSR can be a crucial factor in supply chain relationships

RESEARCH BRIEF - When a company and its supply chain partner are aligned on corporate citizenship, managers perceive better performance in supply chain relationships.

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women-in-boardroom

More women on boards: How increased representation can improve performance

RESEARCH BRIEF - Increased representation of women on a board can affect a company鈥檚 financial bottom line positively through improved CSR performance, and this impact is stronger for innovative companies.

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