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CSR Research: Corporate Citizenship

ResearchBrief_1483653945_144

Good corporate citizenship performance can positively impact credit ratings

The benefits of positive corporate citizenship extend to firms鈥 credit ratings. Those companies that invest in corporate citizenship, especially in the areas of community, diversity, employee relations, the environment, and product characteristics, have better credit ratings.

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ResearchBrief_1483653945_144

Cause marketing in China鈥擯ricing for purpose

In China, cause marketing was shown to be most effective when coupled with price discounts, provided those discounts were moderate. Deep discounts were shown to diminish the effectiveness of cause marketing.

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ResearchBrief_1483653945_144

How the corporate citizenship pioneers are faring today: the benefits of early CSR policy adoption

Companies that create formal corporate citizenship policies鈥攃omplete with targets, measures, and consequences鈥攐utperform over the long-term companies that do not.

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ResearchBrief_1483653945_144

Corporate citizenship concerns and their influence on investment behavior

U.S. investors are laggards in supporting alternative energy鈥攅ven in the wake of environmental/industrial disasters.

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ResearchBrief_1483653945_144

Complex operating environments affect corporate citizenship adoption

The regulatory environments and societal expectations of the countries in which multinational enterprises (MNEs) operate affect their likelihood of adopting corporate citizenship practices. MNEs are more likely to practice corporate citizenship when the countries in which they operate and/or to which they have strong financial ties require or expect CSR behavior.

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ResearchBrief_1483653945_144

Good for the cause is good for the company

Informing your stakeholders about socially responsible behavior of which they were previously unaware can bring a boost to your company鈥檚 reputation. Companies can do good for the cause to which they are committed and enhance their reputation even further by using their corporate philanthropy communications to recruit additional support for the cause.

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ResearchBrief_1483653945_144

Creating lasting behavior changes comes at a cost鈥攖o the consumer

Companies working to create products that improve the living conditions of bottom of the pyramid consumers should consider the distribution and pricing strategies of their products. People are more likely to continue to use a product in the long-term if they鈥檝e paid something for it.

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ResearchBrief_1483653945_144

Independent directors help improve firm transparency

Firms with a higher percentage of independent directors on their boards are more likely to transparently disclose information.

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ResearchBrief_1483653945_144

Corporate citizenship efforts improve consumer perception and reputation

When consumers perceive a company鈥檚 corporate citizenship efforts to be robust and focused on stakeholder well-being, instead of just company well-being, they are more likely to view a company鈥檚 product positively and use the product more.

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ResearchBrief_1483653945_144

Global corporate citizenship fits best when adapted to local reality and host culture

Investment in corporate citizenship delivers value when the investment is aligned with local market and headquarters country expectations. A framework can customize strategies for a variety of contexts.

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ResearchBrief_1483653945_144

Firms increase and improve corporate citizenship programs over time to maintain legitimacy

Pressures from stakeholders can encourage firms to invest moderately or deeply in the social dimensions of corporate citizenship. However, the highly technical and costly aspects of environmental investments can lead firms to take an 鈥渁ll or nothing鈥 approach over time, avoiding the middle ground. For firms that go 鈥渁ll in鈥 on environmental programs, economic and competitive opportunities can be significant.

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ResearchBrief_1483653945_144

The ripple effect of social activism on corporate policy adoptions

When stakeholders become visibly engaged with corporate actions or policy decisions, peer organizations observe and adjust their responses to corporate citizenship issues.

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